Help centre

Everl is an in-person way to meet people near you who are up for the same thing, right now. There are no profiles to build, no swiping, and no endless messaging. You appear as an anonymous presence, connect only when it's a mutual yes, and meet in a public place.

It's built for meeting, not messaging: presence over profiles, and the last few metres are handled in the app so you can actually find each other. Everl is 18+.

Social is the mainstream side: meeting people nearby for a drink, an activity, or just company. "Up for more" is the 18+ side for adults who want something more. It's a mode, not a separate app, and it's gated by age verification, not by payment.

Your Everl+ membership works across both: one entitlement, both worlds. The age check is an access gate for the adult side; it is never a paywall.

You go "on" when you actually mean it. Everl shows who nearby is in the same mood, without showing anyone a profile. When it's a mutual yes, you're connected and the app guides you together to a public spot (warmer, warmer, here) so the last few metres are easy.

Nobody sees a photo or a name unless and until you both choose to. You meet in the open, on your terms.

To use the 18+ ("Up for more") side, yes. You verify once that you're 18 or over. The check is run by our verification partner (Shufti) using either a quick facial age-estimation or an ID document.

It happens once, the image isn't kept, and it only gates the adult side. The mainstream Social side doesn't require it.

We open one city at a time. You join the list with your email and city, then confirm your spot by clicking the link we email you. Nothing counts until you've confirmed (double opt-in).

You hold a place per city. When your city reaches the numbers to open, we email everyone on that list and Everl goes live there. People who joined earliest are in first.

We only email you about your city and the odd update: no spam, and you can leave any time from the link at the bottom of our emails.

Every member gets a personal invite link. When friends join through it, it helps your city reach the numbers to open sooner: a city goes live when enough people in it have joined, so bringing people in genuinely speeds up your launch.

Share your link from your waitlist page. There's no leaderboard gimmick. It's simply that a fuller local list opens faster, and the people you bring are the people you'll actually meet.

Founding members are the first people on the list in each launch city: when your city opens, you're in first, before it's opened to everyone.

And as a thank-you for being early, founding members get their first 3 months of Everl+ free.

We're opening city by city, starting in the North of England (Manchester and Leeds first). As soon as your city's list is full, we launch it, with an opening night. Density is what makes it work, so everyone's genuinely close from day one.

Join your city on the list and we'll email you the moment it's ready. If you're between cities, pick the one you'd most likely meet people in, and bringing friends in fills the list faster.

Everl is about who's genuinely near you right now: metres, not miles. When you flip on that you're up for meeting, it shows you when someone nearby is up for the same thing at the same time.

Your exact location never leaves your phone. Matching happens on a coarse area so no one sees where you are; only once you've both said yes does the app help you close the last stretch to each other.

This is the part other apps don't do. As you get close, Everl uses your phones' Bluetooth to confirm you're genuinely in the same place (the same room, café or carriage) not just showing as nearby on a map.

That means it walks you the last few metres to each other with confidence: the person you're meeting is really there, not someone who happened to look close on GPS.

When you and someone nearby both say yes, Everl opens a live meet: it gives you a public place to head to, shows you warming up as you get closer, and confirms when you're together.

There are no profiles and no messaging beforehand: the point is to meet in person, briefly and low-pressure. Afterwards you choose whether to keep the connection or see them again; if not, nothing is kept.

At any point you can leave, block, or use the safety control. You're always in charge.

If someone compatible was nearby while you had the app closed, you can get a discreet 'someone was into meeting' nudge, a knock. It carries no identity and no message, just that the moment was there.

Notifications are optional and always discreet. You choose whether to turn them on.

Everl+ has three options: Monthly at £17.99/month; Annual at £179/year (that's £14.99/month, ~17% cheaper) billed once a year; or a one-off 30-day pass at £24 with no auto-renew.

New members start with a 3-day free trial: £0 today, and you can cancel any time before it ends and pay nothing.

The trial is 3 days and costs £0. We save your card but don't charge it during the trial. If you don't cancel before the 3 days are up, it rolls into the plan you chose and the first charge is taken then. We email you the exact date in advance.

Cancel any time during the trial from your account and you won't be charged. The free trial is once per person.

Open your account, choose Cancel Everl+, and confirm. You keep access until the end of the period you've already paid for, and there are no further charges after that.

If you're on the native app (iOS/Android), manage or cancel the subscription through your App Store / Google Play account, since that's where the purchase lives.

In your account you can switch between Monthly and Annual. Upgrading charges only the prorated difference for the time left in your current period; downgrading credits the unused time. The change and the exact amounts show on your Stripe invoice.

We don't offer refunds as standard. If something's genuinely gone wrong (a duplicate charge, a trial that didn't cancel when you cancelled it, or a charge you didn't recognise), contact support with the details; where the reason is accepted, we'll put it right.

For a change of mind, cancelling stops all future charges and you keep access until the end of the period you've already paid for. The 30-day pass is a one-off and isn't refundable once used. Your statutory rights as a UK consumer still apply. To ask us to look at a charge, message support with the reason and the date.

Charges appear under a neutral descriptor (HPR SYSTM). Nothing on your statement or receipts names Everl or references the adult side. Billing is discreet by design.

Free is one match at a time. You flip on, and we connect you with one person who says yes, then nudge you when someone's in.

Everl+ lets you have more than one going at once, so you're not waiting on a single match, plus the fuller set of controls. It's the difference between one line out and several.

Everl+ is a 3-day free trial, then £17.99/month, or £179/year (£14.99/month, ~17% cheaper), or a one-off £24 30-day pass. Cancel anytime.

Yes. Anonymity is the whole point. You appear as a presence, not a profile: no photo, no name, no public grid. Nobody can see who you are unless you both choose to connect, and even then only what you've agreed to share.

We keep minimal data, hold no profiles, and your presence fades when you go offline. Billing is neutral (see the statement question above).

As little as possible, and nothing about a meet. Your exact location is never stored or shared: matching uses an approximate area, and presence fades when you turn off. We don't keep profiles, chats burn down, and we never store who you met or where.

What we do hold: your email and city while you're on the list or have an account; your membership status (card details live with our payment provider, Stripe, never with us); any support messages you send us; and, for safety, opaque handles only, never your identity. Payment records are kept only as long as UK tax law requires.

You can delete your account and all associated data at any time from your account. Full detail is in our Privacy Policy.

During a meet you can trigger the safety control at any time. It opens a real message (SMS / WhatsApp / call) to a safety contact you've saved, pre-filled with a location link. It isn't just an in-app note. Save a safety contact in your account so it's ready.

If you ever feel unsafe, prioritise your safety and contact emergency services (999 in the UK).

You can report and block from within or after a meet. A block is enforced instantly. You and that person will never be matched again. Reports go to a real person; we aim to review them within 24 hours, and anything urgent is escalated immediately. Serious or repeated reports lead to account action.

If someone is in immediate danger, contact emergency services first (999 in the UK).

We verify your age for the 18+ side, but we don't run identity or background checks, and we hold no profiles or real names. Everl is deliberately anonymous.

Safety comes from how meets work instead: they're in public, brief, and on your terms. You can block or trigger the safety control at any moment, and reports go to a real team that tracks repeat offenders. If you ever feel unsafe, prioritise yourself and contact emergency services (999 in the UK).

Use the recovery option and enter the email you signed up with: we'll send a link to restore access. If you're stuck, contact support with the email address you used and we'll help you back in.

In your account, choose Delete account & all data and confirm. This cancels any subscription, removes your membership, push subscriptions and interest data, and wipes the device. Nothing is kept server-side. It can't be undone.

First check your spam / promotions folder. A new sender can land there. Note that we only send the confirmation on a genuinely new signup; if that email address already joined, we don't re-send it (an anti-abuse measure), so you may already be on the list.

If a brand-new address still gets nothing after a few minutes, contact support and we'll look into it.

We aim to reply to every message within 24 hours. Anything about your safety is prioritised and never waits in a queue.

You can reach us from the contact form at the bottom of this help centre.